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# Who receives invoices and renewal reminders?

In **Outshinery Studio**, who gets each billing email depends on their role in your organization.

**Every Owner and every Admin receives:**

- **Renewal reminders**, sent before your plan renews.
- **Failed-payment notices**, if a renewal payment does not go through.
- **Card expiring soon**, while your organization has an active plan.

Collaborators never receive these emails.

**The person who paid receives:**

- **Invoices.** When someone buys Shine Credits or changes the plan, the invoice goes to them. For an automatic renewal, it goes to whoever made the last purchase or plan change.
- **Plan change confirmations.**
- **A follow-up email** if a subscription payment fails.

**Every invoice is also in Studio.** Owners and Admins can see them all under **Settings & billing**, then **Invoice history**: [Where do I find my invoices?](https://help.outshinery.com/en/article/where-do-i-find-my-invoices-b7rpnv/)

**Want someone else to get these emails?** Give them the Owner or Admin role, as explained in [How do I add a user to my Studio account?](https://help.outshinery.com/en/article/how-do-i-add-a-user-to-my-studio-account-1t6wgfh/) If the person who made the last purchase has left your team, message us in the chat and we will sort it out.