How can I see how many Shine Credits I have left?

In Outshinery Studio, your Shine Credit balance sits on the left of your dashboard. Click it to top up or to change plan.

For the detail, click your organization name at the top of the left sidebar, then Settings & billing:

• Shine Credits history lists each batch of Shine Credits with its purchase date, order type, status, and expiry date. Use it to see what a purchase covered and when it expires.
• Request history shows how many Shine Credits you have redeemed to date, request by request.

Both cover activity since September 2024. For anything older, email info@outshinery.com.

When you order visual content, the Shine Credits go into use as soon as we start work on the request, and they leave your balance once we deliver the final files. From the moment they are in use they can no longer be refunded, because the work has started.

How long Shine Credits last: When do Shine Credits expire?

Updated on: 28/10/2026