Everything about Shine Credits

• What are Shine Credits?

  Shine Credits are the currency of Outshinery Studio: $129 one at a time, about $95 to $119 on a plan, one Shine Credit per Product Shot view, valid one year and rolling over on an active subscription. Outshinery Lite does not use them.Featured

• Why does Outshinery Studio use Shine Credits?

  Outshinery Studio uses Shine Credits so every service has a set price and a set deliverable (a Product Shot is 1), one budget covers every brand in your organization, and the per-credit price falls with plan size, from $129 to about $95.Some readers

• What does each Studio service cost in Shine Credits?

  Outshinery Studio prices, in Shine Credits: Product Shot 1 per view, vintage update free, small label edit 0.5, Beauty Shot 1, Lifestyle or Portfolio Image from 2, closed gift box 1, Recipe Pairing 4, POS display and video from 4, Rush 50% on top, proprietary shape 1 one time.Few readers

• What is the Rush option and what does it cost?

  Rush moves your Outshinery Studio request to the front of the queue, with a first proof typically under 2 business days. It costs 50% on top of the service being rushed.Few readers

• What does a change to an existing image cost?

  The Outshinery Studio change ladder: vintage, ABV, and liquid color updates are free. A small label edit, closure, or glass color change is 0.5 Shine Credit. A new label design, varietal, or bottle shape is a new Product Shot.Few readers

• When do Shine Credits expire?

  Outshinery Studio Shine Credits are valid for one year and roll over while your subscription is active. What happens when you buy one at a time, cancel, or let the welcome Shine Credit lapse.Some readers

• How can I see how many Shine Credits I have left?

  Your Shine Credit balance is on the left side of your Outshinery Studio dashboard, with any upcoming expiry dates.Some readers

• Can I purchase Shine Credits in advance?

  Yes. Buy Outshinery Studio Shine Credits ahead of a release or a fiscal year, top up a plan at your plan rate, and know when they expire.Some readers

• Can I use my Shine Credits across brands, projects, and organizations?

  Yes across every brand and project inside your Outshinery Studio organization. No between organizations. How agencies and multi-brand companies should set up.Few readers

Understanding subscriptions

• Which Outshinery Studio plan is right for me?

  Outshinery Studio has four ways to buy: one at a time at $129 per Shine Credit, monthly plans at about $99 to $119, annual plans at about $95 to $114, and Enterprise. Monthly if your releases are spread through the year, annual if they come in waves.Featured

• Monthly or annual: which Outshinery Studio subscription saves more?

  An annual Outshinery Studio plan costs about 4% less per Shine Credit than the matching monthly plan, and both cost 11% to 26% less than buying one at a time. Monthly spreads the cost; annual delivers the whole allowance up front.Some readers

• How much does Outshinery Studio cost?

  Outshinery Studio pricing in one place: $129 per Shine Credit one at a time, $95 to $119 on a plan, and what a Product Shot, a Lifestyle Image, and an update each cost. Lite is $29 per image.Few readers

• Does Outshinery offer volume discounts?

  Yes. In Outshinery Studio the plan is the volume discount: $129 per Shine Credit one at a time, down to about $95 each on the largest annual plan. Enterprise volume is quoted.Few readers

• What is your refund policy?

  Outshinery Studio refunds: an unwanted renewal is refunded if you tell us within the first month, a Shine Credit stops being refundable once work has started, and proof review windows extend on request. Outshinery Lite carries a 7-day refund.Some readers

Billing, invoices and payment methods

• Where do I add or update my payment card?

  In Outshinery Studio, your card lives in Settings & billing, under Billing info. Owners and Admins can add or replace it there.Few readers

• Where do I find my invoices?

  In Outshinery Studio, every invoice is under Settings & billing, then Invoice history. Owners and Admins can see it.Few readers

• Who receives invoices and renewal reminders?

  Renewal reminders, failed-payment notices and card-expiring emails go to every Owner and Admin. Invoices go to the person who paid.Few readers

• What payment methods do you accept?

  Cards for Outshinery Studio and Outshinery Lite, ACH bank transfer for Studio Enterprise. All prices in US dollars.Some readers