Things to know!

• What should I have ready to start ordering product images?

  For Outshinery Studio: layered label files (.ai, EPS, or layered PDF), container and closure details, capsule artwork. For Outshinery Lite: one transparent PNG of the label and your picks from the library.Featured

• What makes Outshinery a unique solution for my business?

  Outshinery changes the way businesses handle product visualization. We produce photorealistic images of your products with 3D technology, so you do not need to ship samples, book a studio, or wait on a photo shoot. That saves you time and money, and it lets you show your products at their best. Trust Outshinery to simplify your product photography process while delivering exceptional results. This is really fantastic. Amazing quality! I really love it... and I don't say this every day! **GeoSome readers

• Are Outshinery's digital images suitable for both print and digital use?

  Outshinery Studio images are 3K at 300 dpi, right for print up to letter size and every digital use, with Super HD at 6K for large format. Outshinery Lite images are built for digital use.Some readers

• Is Outshinery a cost-effective choice for my business?

  Yes. An Outshinery Studio Product Shot is 1 Shine Credit ($95 to $129) and every vintage update after it is free, so the cost falls over a label's life instead of repeating with each reshoot. Outshinery Lite is $29 per image, $23 after 10 orders.Some readers

• How does Outshinery ensure the quality of its digital images?

  How Outshinery Studio gets an image right: a trained artist builds your packaging from your production files, you review a proof before anything is final, and colors are matched from real references.Few readers

• Which product is right for me, Studio or Lite?

  Outshinery Studio is human-led 3D production for any container and any finish. Outshinery Lite is a self-serve bottle shot generator for standard bottles with flat labels. Five questions decide which one fits.Few readers

• Support hours, and how to reach a human

  The fastest way to reach Outshinery is the live chat inside Outshinery Studio and on outshinery.com, staffed during Eastern Time business hours, Monday to Friday. Phone +1 (844) 774-4637 in the same hours, email info@outshinery.com otherwise. Outshinery Lite support is by email at lite@outshinery.com.Few readers

• Can I use Studio on my phone?

  Outshinery Studio is desktop only and does not open on a phone or tablet screen, including for proof review. Outshinery Lite works on any device.Few readers

Account registration and login

• How do I start and create an account?

  Two ways to start: create an Outshinery Studio account (1 welcome Shine Credit, no card, 5 days to use it), or order a bottle shot from Outshinery Lite with just an email at checkout.Featured

• I didn't receive a verification email. What should I do?

  For Outshinery Studio: check spam, resend from account settings, or ask in the chat. Outshinery Lite sends no verification email; your confirmation and download emails are the only ones.Some readers

• I can't log in to my account. What can I do?

  Outshinery Studio: check the email and password, reset with Forgot password, use a desktop. Outshinery Lite: there is no login and no password; enter your email at checkout.Some readers

• What if I need help or have a question while using the platform?

  Live chat inside Outshinery Studio and on outshinery.com is the fastest way to reach a person, during Eastern Time business hours, Monday to Friday. Email info@outshinery.com any time.Some readers